This document serves as the user manual for the HEKA AI Mattress, providing essential information for optimal use and maintenance. The mattress incorporates an AI sleep system (AMS-01) and is constructed from various materials, including fabrics, alpaca wool, silk, Evolon cloth, latex, and sponge, depending on the specific model. Proper handling, including using a supportive bed frame and avoiding dropping the mattress, is crucial.
The manual details the power connection process, emphasizing the use of the provided standard power adapter. It also outlines the product initialization process, which requires a 15-minute period without any weight on the mattress after the initial power-on. The document also specifies the pillow usage requirements for optimal performance.
Maintenance guidelines include regular cleaning of thin sheets, avoiding corrosive detergents, and ensuring proper ventilation. The manual strongly discourages unauthorized disassembly or repair. The warranty information covers an 18-month period for non-man-made performance failures, with specific exclusions listed. Customers are advised to retain the warranty card and purchase voucher for service claims.